An Interactive Session with Donna Weber
Customers do not fail because your solution lacks value. They fail because they lose momentum before they ever experience it.
In this interactive session, Donna Weber will show you how to avoid the First Value Cliff: that dangerous gap between purchase and meaningful progress. You will learn why customers stall, where onboarding breaks down, and what to do differently so customers reach value faster and stay engaged.
Join us to explore practical ways to accelerate first value, reduce friction, and build stronger momentum from the start.
Wednesday, April 22, 2026, at 10 am PT / 1 pm ET / 6 pm GMT
You’ll walk away with:
- A clearer understanding of the First Value Cliff
- Practical ways to help customers reach value faster
- Ideas to reduce friction and build momentum early
About Donna Weber
Donna Weber is a globally recognized customer value and onboarding expert with a decades-long track record of success as a strategic consultant to high-growth companies.
Renowned for her approach to turning customers into loyal champions, companies bring Donna in when they’re ready to level up by moving fast in the right direction. Her relentless focus on the customer helps them scale smarter by delivering on the lifetime value they promise from day one.